Privacy Policy
Explanation: This privacy policy (hereinafter referred to as "this policy") applies to users who use our various products and services through the official website of Tangshan Haofa International Trading Co., Ltd. (hereinafter referred to as "Haofa International" and "we"), mobile adaptation pages, and new service forms that emerge with technological development. This policy aims to clarify how we collect, use, store, disclose, and protect your personal information, safeguard your privacy rights, and comply with international trade business compliance requirements.
If you use our services, it means that you have fully read, understood, and agreed to all the terms of this policy, and agree that we will process your personal information in accordance with the provisions of this policy. If you do not agree with this policy, please do not use any of our services.
1. Introduction
Haofa International is an international trade enterprise specializing in the import and export of building materials, decorative materials, metal products, commercial furniture and other products. Its main business is cross-border procurement and sales of indoor and outdoor building and decoration materials, furniture customization, hotel tables and chairs, etc. Its business has covered more than 60 countries and is committed to providing professional and efficient B2B cross-border trade services for global buyers and suppliers. We deeply understand the importance of personal information privacy and confidentiality, and always prioritize the protection of your information security and rights. We strictly comply with the Cybersecurity Law of the People's Republic of China, the Data Security Law of the People's Republic of China, the Personal Information Protection Law of the People's Republic of China, and relevant international data protection regulations to regulate the handling of personal information.
This platform is mainly aimed at conducting B2B international trade business for enterprise users, as well as for personal or non-commercial purposes. The controller of your personal information is Tangshan Haofa International Trade Co., Ltd. (registered address: Tangshan High tech Industrial Development Zone, Tangshan City, unified social credit code: corresponding to the actual company code).
This policy explains how we collect, process, and disclose personal information of visitors (non registered users), including visitors, user representatives, and employees, based on website operations and cross-border trade business needs. This policy also applies to your use of this website through mobile devices (mobile adaptation pages).
Regarding the details of the personal information we collect when you use our affiliated services and cooperative platform services, please refer to the privacy policy applicable to the corresponding services. If we only process personal information on behalf of other companies as data processors/service providers, this policy does not apply.
If you have any questions or concerns about the way we use your personal information, please communicate with us through the methods provided in Article 10 "Contact Us" of this policy. The capitalized terms not defined in this policy have the same meaning as the "Terms of Use" on this website, and can be viewed by clicking here.
2. Data processing details
The following is an overview of the types and purposes of processing your personal information based on cross-border trade business needs. We strictly follow the principle of data minimization and only collect information necessary for providing services.
2.1 Processing purpose and data category
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Processing purpose |
Categories of collected data
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Trade communication and coordination: facilitate cross-border communication between us and buyers, handle trade negotiations, order confirmation, payment settlement, sample confirmation, and other matters, optimize the cross-border trade service experience |
Contact information, account information, transaction information, payment information, device information, location information, communication information, internet behavior information |
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Trade transaction facilitation: handling cross-border orders, product quotations, sample shipping, logistics arrangements, customs declaration, payment settlement, and providing after-sales support (responding to inquiries, handling claims/disputes, resolving trade-related issues) |
Contact information, account information, business information, transaction information, payment information, communication information, user generated content, device information, internet behavior information, location information
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Anti fraud and risk management: prevent and monitor fraud, false transactions, malicious complaints, and other behaviors in cross-border trade, safeguard platform security, user rights, and trade order, assess credit risks |
Contact information, account information, business information, transaction information, payment information, communication information, user generated content, device information, location information |
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Fulfilling legal obligations: Collecting and using personal information in accordance with the law, completing identity verification, KYC (customer due diligence), anti money laundering audits, customs declaration related information retention, etc., to ensure compliance in cross-border trade |
Contact information, account information, business information, communication information, transaction information, payment information, and online behavior information |
2.2 Information you voluntarily provide
If you are a representative, employee, or individual business purchaser of a purchaser, based on the website features/services you use (such as publishing purchases, negotiating orders, applying for samples, etc.), we may require you to provide the following information, all of which is only used for cross-border trade-related services:
-Contact information: Name of contact person/legal representative, company address, contact phone number, company and personal email addresses, position and department, ID information, phone bill (for identity verification), etc;
-Transaction information: transaction records, order shipping and receiving addresses (including cross-border logistics addresses), payment and order records, sample shipping information, and details of trade cooperation reached through the website;
-Device content information: In order to facilitate your use of website services (such as uploading product images, scanned copies of contracts), we may apply to access photos, files, etc. on your device, and you can choose whether to provide them or not;
2.3 Automatically collected information
If you are a purchaser or potential user, when you visit and use our website, we will automatically collect the following information for optimizing website experience, ensuring service security, and conducting trade analysis:
-Device information: device type, unique device identifier, IP address, browser type, browsing mode, advertising identifier, etc., used to identify your device and ensure website access security;
-Internet behavior information: page browsing history, product search history, viewing/downloading content (such as product manuals, quotations), page interaction behavior, access time and duration, trade-related operation records, etc;
-Location information: rough or precise geographic location, used to recommend regional trade resources and arrange cross-border logistics. In limited scenarios and with your consent, we will collect accurate location information;
-Communication information: your procurement requirements, messages, and communication records with us posted on the website;
-Other information: Website and visitor statistics, such as browser, operating system, software and hardware attributes, session count, independent visitor count, etc., used for website optimization and trade trend analysis.
Some information is collected through cookies and similar tracking technologies, as detailed in Article 5 "Cookies" of this policy
3. Disclosure and Sharing of Personal Information
We strictly control the disclosure and sharing of personal information, and will only disclose or provide access to your personal information to relevant parties in the following circumstances, and all comply with cross-border trade compliance requirements and the relevant requirements of the "Regulations on Promoting and Regulating the Cross border Flow of Data":
-Other users: To facilitate cross-border trade cooperation and communication, disclose your relevant information (such as contact information, product demand/supply information) to other users within the necessary scope;
-Our affiliates: To achieve the purposes described in this policy, we provide necessary personal information to our affiliates for collaborative provision of cross-border trade services and optimization of service experience. We will require our affiliates to strictly comply with this policy and relevant regulations;
-Third party business partners and service providers: Assist us in providing cross-border trade-related services to you, or process personal information for the purposes described in this policy, including but not limited to:
-Logistics partners: used to provide cross-border logistics, sample shipping, warehousing and other services, and need to share your shipping and receiving address, contact information and other information;
-Payment service provider: used for handling cross-border transaction settlement and fund transfer, and requires sharing of your payment information (only necessary part);
-Customs clearance agent: used for cross-border trade customs clearance, requiring sharing of your company information, transaction information, and other related materials;
-Due diligence and verification service providers: used for conducting anti money laundering, KYC audits, credit evaluations, etc., and need to share your company and personal information;
-Marketing and advertising platform: used to push product information and business opportunity information that meets your trade needs, and its processing behavior is subject to its own privacy policy;
-Customer service providers, risk control service providers, cloud computing service providers, etc.: used to provide after-sales support, ensure account security, provide cloud storage services, etc.
-External professional consultants, law enforcement agencies, government and regulatory agencies: to comply with laws, administrative regulations, customs rules, exercise/establish/maintain legal rights, and protect your or others' significant interests, disclose your personal information in accordance with the law;
-Business acquirer: In scenarios such as business mergers, acquisitions, asset transfers, etc., if you disclose your personal information to actual or potential acquirers, we will require the acquirer to use the information only in accordance with this policy, otherwise they will be required to obtain your consent again.
We can provide anonymous information to third parties, which has been de identified and cannot identify your personal identity. This information can be used for trade trend analysis, industry research, and other purposes.
We establish links with third-party websites and cooperation platforms to provide you with supplementary services related to cross-border trade. You can access third-party platforms through hyperlinks, and in some cases, you may need to submit personal information to the third party to register/apply for services. This policy does not apply to third-party or co branded websites, whose privacy policies may differ from ours. We cannot control the information you submit to third parties, and we recommend that you review the corresponding privacy policy before use.
When we cooperate with third-party service providers, we will sign strict confidentiality agreements with them, requiring them to handle your personal information in accordance with this policy and relevant regulations, not to use it for any purposes unrelated to the service, and to take necessary security measures to protect information security. At the same time, we will establish supervision mechanisms and regularly audit the use of third-party data.
4. Information retention
We only retain your personal information within the period required by legal business needs (such as providing cross-border trade services, handling trade disputes, maintaining cooperative relationships) or laws, regulations, and customs requirements (such as tax, accounting, and customs declaration record retention), and strictly comply with the "Regulations on Promoting and Regulating Cross border Data Flow" and relevant regulatory requirements.
When there is no longer a legitimate need for processing, we will delete or anonymize your personal information to ensure that it is no longer used for any purpose. If the information needs to be retained due to legal requirements, we will delete or anonymize it in accordance with the law after the retention period expires.
5. Cookie
In order to enable the system to recognize your browser or device, optimize website access experience, provide personalized product recommendations, trade opportunity push, and ensure website security, we or authorized service providers may use cookies, network beacons, and similar technologies (collectively referred to as "cookies") to comply with cross-border trade privacy compliance requirements.
The main purposes of cookies include: analyzing your website usage behavior, trade demand preferences, optimizing website functionality and product display; Ensure website access security and prevent fraudulent behavior.
You can choose to accept, reject, or delete cookies through your browser settings. If you refuse cookies, it does not affect your use of the website's core trade services.
6. Your Rights
As a website user, you have the following data protection rights in accordance with applicable laws (including data protection regulations in your region), which can be exercised at any time through the methods provided in Article 10 "Contact Us" of this policy. We will respond within the statutory time limit:
-Access right: The right to access all of your personal information that we collect and process;
-Correction right: If there are errors or incompleteness in your personal information, you have the right to request us to correct or supplement it;
-Deletion Right: Under legal conditions, we have the right to request the deletion of your personal information;
-Right to object: the right to oppose personal information processing based on our legitimate interests, as well as direct marketing;
-Restricting processing rights: In specific circumstances, we have the right to request that we restrict the processing of your personal information;
-Information Portability Right: The right to request that we provide your personal information in a transferable format to you or other designated parties (in specific circumstances);
-Withdrawal from marketing communication rights: You can withdraw from the marketing information we send you at any time. Contact us to apply for withdrawal;
-Right to withdraw consent: If we collect and process information based on your consent, you may withdraw your consent at any time. Withdrawing consent does not affect the legality of previous processing based on consent, nor does it affect processing based on other legal grounds;
-Complaint right: You have the right to complain to the data protection regulatory agency in your region about our collection and use of your personal information.
We will respond to all requests to exercise data rights in accordance with applicable data protection laws. If your jurisdiction allows appeals against rejected claims, you can submit them through the contact information provided in Article 10.
If you become aware of any changes or errors in your personal information, please inform us promptly for updates and corrections to ensure the accuracy of your information and avoid affecting cross-border trade cooperation.
7. Minors
This website is only aimed at adult and corporate users, focusing on cross-border trade business, and does not intentionally collect or request personal information of minors under the age of 18 ("minors").
We do not sell any products or services to minors, nor do we engage in cross-border trade cooperation with minors. If a minor provides personal information without the consent of their parents/guardians, the guardian may request the deletion of the information through the contact information provided in Article 10, and we will handle it promptly after verifying their identity.
8. Security measures
We attach great importance to the security of your personal information and take appropriate technical and organizational measures to prevent unauthorized access, use, leakage, tampering, and loss of your personal information, ensuring the security of cross-border trade-related information and complying with the relevant requirements of the Regulations on Promoting and Regulating the Cross border Flow of Data
-Technical measures: Adopt encryption technology (such as SSL encryption) to protect information transmission security; Establish a comprehensive information storage security system and encrypt personal information stored; Regularly conduct security checks and vulnerability repairs on website systems and servers to prevent network attacks;
-Organizational measures: Establish a strict information access permission management system, allowing only authorized personnel to access personal information; Provide privacy protection training to employees and clarify confidentiality obligations; Establish a data security emergency plan and promptly handle information security incidents.
Internet or wireless network transmission cannot guarantee absolute security. Although we take appropriate technical and organizational measures to protect your information, we cannot guarantee the absolute security of any information you transmit to us, and you will be responsible for any related transmission risks on your own. If an information security incident occurs, we will promptly take remedial measures and notify you and relevant regulatory agencies in accordance with the law.
9. Changes to Privacy Policy
We may update this policy from time to time based on legal, technological, and cross-border trade business developments. When updating, we will notify you through appropriate means such as website pop ups, emails, account notifications, etc., based on the importance of the changes, to ensure your right to know.
If the change significantly reduces the level of protection for the collected personal information, we will obtain your consent separately. The policy changes will take effect immediately after the revised version is published on the website, and you can check the latest version by clicking on the "Last Updated" date at the top of the page.
If you continue to use our services after this policy update takes effect, it means that you have fully read, understood, and accepted the updated policy.
10. Contact Us
If you have any requests, questions, concerns or complaints about the use of personal information and this policy, you can contact us through the following methods, and we will respond and handle them within the statutory time limit:
-Contact email: zane@haofabm.com ；
-Contact phone number:+86-17713190929;
-Contact address: 6th floor, High tech Headquarters Building, Tangshan High tech Industrial Development Zone, Tangshan City, Hebei Province (Tangshan Haofa International Trade Co., Ltd.);
-Website message: Leave a message through the "Contact Us" section of the website, and we will reply promptly.
11. Language version
In case of any conflict between the English version of this privacy policy and other language versions, the English version shall prevail.
Tangshan Haofa International Trade Co., Ltd. reserves the final interpretation right of this policy.